2017 has taken its last few turns, and I’m sitting by my computer, coffee in hand, trying to condense the past year into a few hundred words. It’s been an incredible year, nonstop in so many ways.
I’ve spent much of my time bouncing from dental meetings to sifting through product listings in Excel to spending countless hours on the phone with customers, sellers, potential partner companies, and even state dental boards. My brother and co-founder Scott has spent much of the year
On Friday, I had the opportunity to be interviewed by John Stamper, host of The Digital Tradeshow, about founding and growing Supply Clinic.
John does a great job of...
The words you use have incredible impact on the people around you. This is no less true in the dental clinic than it is anywhere else- your language can dramatically affect the experience of patients and team members alike. There are 6 words that I’ve learned to avoid in the office:
Why The Little Details Matter
The etched glass panes at MATTER drive me crazy.
MATTER is the health-tech workspace in Chicago’s Merchandise Mart that houses Supply Clinic and dozens of other young healthcare companies. When they set up their space 2+ years ago, the MATTER staff did a remarkable job of making the space seem modern and relevant. The carpet design is based on the drawings of a 19th century biologist, and the glass panes that make up conference room walls are etched with molecular biology designs.
The Importance of Goals and Metrics
Starting and running a business usually involves juggling more hats than a haberdasher. Reid Hoffman, the founder of LinkedIn, famously explained entrepreneurship in a more dramatic manner: “You jump off a cliff and you assemble an airplane on the way down.” Founders and early team members have more jobs than they can possibly accomplish, and all too often lose their bearings under the sheer number of tasks. One of the most important ways a startup can mitigate this risk is to set goals, and measure progress toward that goal.
